Refund policy

Want to start a return? Click HERE!

At Selective Closeouts, our goal is to bring you amazing deals on name-brand fashion at a fraction of retail. Because many of our items come from returns and overstocks, we’ve created the following return guidelines.

Return Window

You have 21 days from the date you receive your item to request a return.

Eligibility

To be eligible for a return, items must be:

  • In the same condition you received them
  • Unworn/unused, with tags attached (if applicable)
  • In the original packaging (when possible)
  • Accompanied by a packing slip or order confirmation email

Note: Return shipping costs are the responsibility of the customer unless the item is defective.

Product Image Disclaimer

Product images represent the style only. Additional colors and sizes may be available but are not shown. Be sure to choose your preferred size/color option before completing your order.

How to Request a Return

Use our online return portal to start your return. Include your packing slip (or a note with your order number) inside the package.

Approved returns should be shipped to:

Selective Closeouts
500 Polk Street, Suite 35
Greenwood, IN 46143
United States

Local return drop-off may be available at Selective Seconds (availability may vary).

Damages & Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect so we can make it right.

Because our inventory comes from returns and overstocks, some items may show minor handling marks, packaging wear, or small imperfections that do not affect use. These variations are normal and reflected in our discounted pricing.

Returns are processed once the item is received and inspected. If your item arrives with a significant, undisclosed defect, we will work with you on the best resolution — replacement (if available), store credit, or a refund.

Non-Returnable Items

  • Items marked Final Sale

Refunds

  • Once your return is received and inspected, we’ll notify you if it is approved.
  • Approved returns are refunded as store credit via gift card.
  • Please allow up to 15 business days after approval for processing.

If you have not received your credit after that time, contact us at sales@selectivecloseouts.com.